Main Street Cake
About
Bakeries, Cupcakes, Custom Cakes
Price Range : Moderate ($$)
Location
Adress: 1345 S Church St, Burlington, NC 27215
Phone: (336) 261-8725
Work Hours
Business info
- directions_carDeliveryYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- local_parkingParkingStreet, Private Lot
- local_parkingBike ParkingNo
- fastfoodCatersNo
Reviews
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Playa Squirrel
Last year I ordered a birthday cake with a Halloween theme and it was very tasty and so cleverly decorated! This year I got cupcakes instead (the cake was too big for us) and they were delightful! I asked for a holiday theme for someone who gardens and keeps bees. I'm very happy with the quality of the products and the service. Give them a try if you have a special occasion.
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Margaret Owens
Delicious bakery. Bought fresh cinnamon buns today.
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Xavier King
I am a young guy I have never bought personalized cakes before. I was looking for a shop and happened to pass this on the side of the road. I wish I never would have saw this shot and would have continued driving. When I went into the shop the people seemed unsure if I was actually going to purchase a cake. They introduced me to the new owner and pulled out a receipt bought book and for a cake that's less than 6 in she basically told me it was going to be a almost 130 dollars. I was a little taken back but I decided to go through with it because it was for a special birthday party. After days of calling the shop and leaving voicemails and waiting for the shop to open back up and return my phone calls; I finally had them returned my calls. They called several times because they had forgot everything I told them I want it on the cake when I first paid for half of the cake. I had to give them the colors of the cake again and also the type of flavoring of icing I wanted. When I finally went to pick up my cake someone met me at the shop, a guy whom I never had seen before. His nails were extremely dirty so I had assumed he had just rushed and put finishing touches on my cake. As I am heading down the road, I stopped to look at the other side of my cake that I didn't have a chance to look at it and see THEY SPELLED THE NAME WRONG. I called late that night and left a voicemail explaining the situation. Over a day later someone finally called me back. In explaining my frustrations they basically told me there was nothing they were going to do about it and hung up the phone on me. I have continued to call the shop and no one will pick up anymore. I have called over 10 times. WHATEVER YOU DO DON'T GO HERE. THERE ARE BETTER AND CHEAPER SHOPS AROUND BURLINGTON. This new management sucks!! Please save yourself the trouble of having to communicate or deal with them. Update: Days later she returned my call but not once accepted responsibility for the child like coloring on cake and the misspelled name on the cake. She put everything on me. She didn't even acknowledge that she ignored my calls over 15 times. She treated me like I was stupid because I was a young black man. She ruined my FL trip because she made me feel like nothing. I think she may be a racist. Due to the fact of the way THEY all acted when I first wanted to purchase a cake. Posted more pictures due to the claim that the cake was not child like. The cake was horrible. She had to call me to get the information all over again, that is when I remembered to tell her to add the name. I did not call her about adding the name. I called her about seeing if I could pick up my cake earlier the day scheduled. She spoke of the harassment but she hung up when I was mid sentence telling her about the misspelled name. I was appalled because I was in FL for a birthday vacation and I was hiding the fact that their name was spelled wrong. The shop is only open 4 days a week for 7 hours or less. She ignored me everyday and texted me telling me she was in business meetings. Mind you, this is a baby cake pantry. I paid for something with my card and was supposed to be charged the back half when I recieved cake. She opened up store because she had to make cake, she was supposed to be there but there was a young male baker there. Look at the cake pictures. For what I was charged, I need a COMPLETE AND TOTAL REFUND. I WILL CONTINUE TO SPREAD THE WORD. I will not let you RIPOFF ANYONE ELSE. You can't PAY to remove Google Comments or pictures! There is a difference between defamation and the TRUTH. Now she is pressing charges for harassment because I called her MULTIPLE times on a product I bought. Can't wait to see the judge because this is outright laughable.
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Jean Bailey Robor
My kids bought me some lovely cake and cupcakes for my birthday and they were delish!
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Michael Smith
The new owner here is a wonderful baker and person! Before she purchased this shop she did our wedding cake and it was absolutely gorgeous. Everyone kept talking about how beautiful and how delicious the cake was and asking for the baker. At the time she did not have her own shop but I happily refer everyone to Main Street Cakes now. We were just there today and I highly recommend the Pink Lemonade cupcakes! Side note: This is a family owned and operated place, so don’t act like you are better than them or your order is the only order that matters. Erin treats each customer with respect and gives each cake the care and time it needs to be perfect. If you understand that and give her the same respect and time then you will have a cake your family will talk about for months to come...our family still is!